Orders

You may place orders however you prefer: shop online, call our customer service team to plae your order or email us a PO.

Yes you can call our customer service team on 1800 750 500 to discuss your needs and place your order.

There is no minimum order values or Qtys. Some items are only available in pack or bundle Qty’s.

We sometimes can review pricing based on bulk item purchases. Please contact our friendly customer service team to receive a quotation on your order.

You can customise some items depending on your order qty and the type of product. Our customer service team is available 7am-5pm AEST on 1800 750 500 or contactable at href="mailto:[email protected]">[email protected]

You can customise some items depending on your order qty and the type of product. Our customer service team is available 7am-5pm AEST on 1800 750 500 or contactable at href="mailto:[email protected]">[email protected]

You can change or update your order after placing it. Please let our team know the changes required and your order reference.

Once your order has been been processed online or over the phone you will receive an email confirming the details of your order including the delivery address and products purchased.

If you require your order to be shipped to multiple addresses, please contact our customer service team to arrange this including any necessary freight calculations. Alternatively, you can process separate orders for each delivery address online.

No we do not offer drop ship options however you can make a special request for your delivery to be sent with plain paperwork

We offer the following options: - EFT - Mastercard - Visa - Amex - 30 Day Account

GST applies to all orders.

If you have a promo code you can enter it into the check out page to apply it to your order.

You will be emailed order updates and tracking details as your order is dispatched.

Should an item be backordered it will be separated

we can offer assembly for some products that require this. please contact us regarding your needs and our team will be able to confirm how we can help.

The stock availability is noted on the product page. If it is not in stock after placing your order we will advise you and let you know a leadtime. Items that are not in stock are still available for backorder.

Please note on your order the pick up location that preferred.

Please visit our promotions page here to see what promo is available to you.

If you are looking for a trial or sample, our sales team will be able advise what options there are. Please enquire at href="mailto:[email protected]">[email protected]

Please call at 1800 750 500 or email href="mailto:[email protected]">[email protected]

If you have an online account set up, you can see all purchases through the website.

There are no credit card fees or surcharges. The only additional costs is delivery/pickup fees which is all calculated before completion of your order. Please note that we only credit back to a bank account.

Yes we have a service team that can assist with any requests. They can be contacted by phone1800 750 500 or by email: href="mailto:[email protected]">[email protected]

No there is not a restriction. Please use all products in accordance with user manuals

Yes our customer service team is happy to understand your application and recommend a product or solution.

There is no order quantity limit.

Please go to the store feedback section and rate our product and service. Thanks for purchasing from us.